Terms and conditions for Follow Your Senses in Tuscany

The entity providing online payment services is Blue Media S.A. and Payu.pl Available forms of payment:

Credit cards:

  • Visa
  • Visa Electron
  • Mastercard
  • MasterCardElectronic
  • Maestro
  • Return/Refund:

  • 1. If it is necessary to return funds for a transaction made by the customer with a payment card, the seller will refund it to the bank account assigned to the customer's payment card or the seller refunds payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him.
  • 2. Order processing time is counted from the moment of obtaining a positive payment authorization or If the customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the account of the seller's bank account.
  • 3. You can expect your refund to be acknowledged within 4 working days of receipt.
  • 4. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days.
  • 5. In addition to our Returns Policy, if you are a customer in the European Union you have the right to cancel your contract with us and receive a full refund within 14 calendar days from the day you made a payment. A consumer who has concluded a distance contract or an off-premises contract has the right to withdraw from it without giving reasons within 14 days
  • Contact Info

    Karolina Lenart - Follow Your Senses In Tuscany

    Ul. Nad Skawa 14

    34-200 Sucha Beskidzka


    NIP: 5521645618

    Regon: 367184984